Frequently Asked Questions
Q: How long does it take to ship my order?
A: We typically ship orders within 3-4 business days.
Q: What is your default shipping method?
A: We use USPS Priority Mail for 99% of our orders. It is the most
efficient and is usually the cheapest and fastest way to get you your
product, but we also offer UPS for those that prefer not to use the
postal system.
Q: Do you ship to Hong Kong/Australia/Mexico/Insert random country here______.
A: Yes, we are happy to ship to you using USPS Priority International.
We use a small flat rate box, which means you can fit several sets of Battle-Rattle and other items in each box for one flat shipping price.
Q: How do I care for my Battle-Rattle?
A: We recommend hand washing using warm soapy water, and keeping them in your freezer.
Q: Where are your products made?
A: The Battle Rattle Whiskey Chillers are proudly made in the United States.
Q: How cold will these make my beverage of choice?
A: They are comparable to other whiskey stones/chillers on the market. They are not intended to make your drink ice cold, but to chill it down from room temperature. Each Battle-Rattle chiller is sized differently to allow you to customize the level of chill applied to your drink.
Q: What are they made of/ are they safe/ non-toxic?
A: All Battle-Rattle chillers are made from solid Surgical Stainless Steel. This is non-toxic and used in many kitchen items.
A: Right now no, we anticipate having this capability by the middle of June 2016.
Q: Do you offer Military discounts?
A: 95% of ALL sales are to Military, veterans, and their families. We have factored this into both our pricing and how we do business by giving back each year to Veteran Service Organizations, sponsoring things like Unit Reunions, and donating to the Gold Star Mothers Inc. Each time you purchase a set of Battle-Rattle whiskey chillers, you are supporting those that serve!